Chronic Care Management Billing Services
Chronic Care Management (CCM) is a proactive, patient-centered approach that supports individuals living with multiple chronic conditions. For healthcare providers, it also represents a dependable source of ongoing revenue and a meaningful way to boost care quality between visits.
Medicare recognizes the importance of CCM and offers reimbursement for eligible services, including 24/7 access to care coordination, monthly touchpoints, and logistical support like medication management and transportation. However, understanding how to navigate CCM billing requirements and CPT codes is key to unlocking its full value.
That’s where Hamly Business Solutions steps in to streamline CCM implementation and billing.
What Services Are Covered Under CCM?
Chronic Care Management was developed to extend care beyond the clinic, engaging patients in managing their conditions through consistent communication, education, and support.
Eligible CCM services include:
- 20+ minutes of care coordination monthly via phone, email, or telehealth
- Ongoing discussions around symptoms, medication, and health goals
- Assistance scheduling medical services and specialist appointments
- Support with medication access and refills
- Review and adjustment of the patient’s wellness plan
- Symptom monitoring and progression reporting
- Collaboration with other care providers for record access and updates
- Patient education and self-care guidance
- Closing care gaps and promoting preventive health measures
- Organizing transportation to appointments
- Connecting patients with local social services and community programs
Medicare reimbursement for these services requires patients to consent to CCM enrollment. This documented consent must be stored for 10 years, and a comprehensive care plan—developed or overseen by a healthcare provider—is required to validate eligibility.
Take the Stress Out of CCM with Hamly Business Solutions
Launching a CCM program internally can be a heavy lift, demanding significant time, staffing, and infrastructure. Many practices find the burden too high and either delay implementation or abandon it altogether.
With Hamly Business Solutions, you can avoid the hassle. Our end-to-end CCM program takes the complexity off your plate, giving your patients the care they need without overloading your team.
Unlock Recurring Revenue and Better Outcomes
Adding our CCM program to your practice can help you:
- Improve CMS quality metrics
- Close care gaps
- Enhance patient engagement
- Boost long-term outcomes
- Generate reliable monthly revenue
With Hamly Business Solutions, implementing Chronic Care Management is simple, scalable, and patient-focused. Let us help you transform the way your practice delivers care.
One conversation, one connection, one patient at a time.
